Tender Loving Empire operates 6 brick-and-mortar stores in the greater Portland area + online, curating a collection of goods and music from hundreds of independent makers for people who want to support their creative community, surround themselves with beauty, and live wholehearted. TLE has been part of the creative community in Portland since 2006 with a simple, three-part mission statement: empower and support creatives, enrich and fulfill employees, and to delight and inspire patrons. We truly believe when you live wholehearted you are an optimist and a do-gooder, a dabbler and a dreamer; you go after your dreams and help others succeed in theirs; you understand that small businesses keep our communities from being boring, homogenous, impersonal, money-over-people type places.

Applying to work at Tender Loving Empire is a choice to support hundreds of makers, musicians and small businesses. Together we can make our communities more vibrant, creative, compassionate, and connected.

Job Summary:

Sales Team Members at Tender Loving Empire are customer service all-stars, always seeking opportunities to inspire and delight the customer by displaying warmth and inspiration through their engagement. Our Sales Team understands and appreciates the hard work that goes into the product + music that fill our stores and eagerly share this through their interactions, prioritizing the customer's experience. They contribute to a successful day of business by completing all operations & cleaning tasks in an organized and efficient manner. They prioritize communication and teamwork by being quick leaners and adaptable to the airport environment.

What we’re looking for:

• 2 years or more specialty retail/customer service experience
• Strong computer skills (our company lives and breathes via Google Docs + Slack)
• Strong multi-tasking skills
• Warm, friendly and professional customer service and sales skills
• An eye for design and merchandising and an understanding of our company's aesthetic
• Strong work ethic (TLE is a fun place to work, but we work hard!)
• Good Attitude
• Ability to accept and implement constructive criticism
• Weekend availability required
• Employment eligibility contingent on Port of Portland background check (passport or valid state issue ID required)
• 30-40 hour work week
• Flexible to working between multiple locations (2 airport locations open 5am-10:30pm)

Perks and benefits:

• Entry wage $17/hr (extra .50 cents an hour for opening shifts)
• Employee discount
• PTO + sick time accrual after 90 days
• 401k Offered after 1 year
• Medical and dental buy-in after 90 days
• Working with a group of kind, hard-working, hilarious, value-driven, talented humans :)